Contact

Online Support Form (Soon):

• Description: For convenience and tracking, users are encouraged to use the online support form available on the ORIN-ai website.

• Steps: Navigate to the 'Support' or 'Contact Us' section of the website, fill out the form with your query or issue, and submit. ORIN-ai's support team will respond via email within 24 hours.

Email Support:

• Description: Users can also reach out directly via email for more complex issues or if they prefer written communication.

• Contact: Email the support team at [e-mail]. Please include detailed information about your issue, any error messages, and your contact information. Expect a response within one to two business days.

Live Chat (Soon):

• Description: For real-time assistance, use the live chat feature on the ORIN-ai website.

• Access: Click on the chat icon typically found at the bottom right corner of the website. This service is available during business hours, and you can chat directly with a support agent.

Help Center and FAQs:

• Description: Before contacting support, users are encouraged to visit the Help Center and FAQs section on the ORIN-ai website. Many common issues and queries are addressed here, which might provide a quicker solution.

• Access: Available 24/7 on the ORIN-ai website under the 'Help' section.

Community Forum:

• Description: Users can also seek help from the ORIN-ai community forum where other users, as well as support staff, provide advice and solutions.

• Access: Accessible via the 'Community' link on the ORIN-ai website, users can post questions, browse existing threads, and share solutions.